Navigating Information Access Challenges

Public access to government-held information in Australia is governed by various laws, including the Freedom of Information (FOI) Act, Government Information (Public Access) Act (GIPA), and Right to Information (RTI).

As public demand for information increases, many government agencies are facing significant challenges in managing high-volume requests with existing resources.

Ensuring Compliance with FOI, RTI and GIPA Requests

At Law In Order, we support all government agencies across Australia with tools and services to handle these requests securely, efficiently, and in compliance with the relevant legislation.

AI-powered document review

Efficiently identify, tag, and categorise responsive records

Comprehensive audit trail

Ensure every action is logged and defensible

Defensible workflows

Audit-ready document production with secure chain of custody tracking

Secure digital delivery

Encrypted transmission of approved FOI/GIPA releases

Key Benefits

Accelerate processing times

Reduce backlogs and meet statutory response deadlines

Enhanced compliance

Align with FOI, GIPA, or other relevant frameworks

Improve accuracy

Minimise human error with AI-powered review tools

Increase security

Protect confidential government information from unauthorised disclosure

Case Studies

Reduce your production cost

The Challenge A client requested an estimate of fees associated with the production of a chronological ordered, hard copy version of the email data that had been provided to them by their client. The client.....

Seamless Transition from Paper to Digital

The Challenge We were asked to partner with a number of government agencies (‘Agencies’) who were asked to appear before a Royal Commission. The Agencies were required to submit information in compliance to a Notice.....

All in One Solution

Our Services

We also provide alternative solutions depending on your requirements in traditional print production or eHearings proceedings

FAQ Government Information (Public Access) Act (GIPA)

Government-held documents, reports, emails, records, and other information may be requested – unless they are exempt due to privacy, security, legal privilege, or other protections.

Most jurisdictions have set timeframes (e.g. 20–30 working days) for responding to requests. Extensions may apply if additional consultation or processing is required.

Yes. Requests may be declined if the information is exempt under law, involves third-party privacy, poses security risks, or is otherwise restricted.

Certain types of information are exempt from disclosure under FOI, RTI, and GIPA laws, including personal data, national security information, and confidential communications.
Requests involving third-party information require careful consideration of privacy and confidentiality. Agencies must consult with third parties and may need to redact sensitive information.
Non-compliance with these laws can result in penalties, including fines and legal action. Agencies must ensure they adhere to the regulations to avoid such consequences.
Balancing transparency and security is crucial. Agencies must implement robust redaction processes and maintain detailed logs for regulatory scrutiny.
Law In Order provides tools and services to help government agencies handle information access requests securely, efficiently, and in compliance with relevant legislation.

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