Government
Government agencies are required to process Freedom of Information (FOI) and Government Information (Public Access) Act (GIPA) requests efficiently while ensuring transparency and protecting sensitive government data. Manual processing can lead to delays, inconsistencies, and increased risk of unauthorised disclosure.
Increasing public demand for information access
Ensuring legally protected and exempt material is withheld
Complying with FOI laws while protecting classified data
Maintaining detailed logs for regulatory scrutiny
Coordinating responses across multiple government bodies
Efficiently identify, tag, and categorise responsive records
Ensure every action is logged and defensible
Audit-ready document production with secure chain of custody tracking
Encrypted transmission of approved FOI/GIPA releases
The Challenge A client requested an estimate of fees associated with the production of a chronological ordered, hard copy version of the email data that had been provided to them by their client. The client.....
The Challenge We were asked to partner with a number of government agencies (‘Agencies’) who were asked to appear before a Royal Commission. The Agencies were required to submit information in compliance to a Notice.....
We also provide alternative solutions depending on your requirements in traditional print production or eHearings proceedings
Efficiently identify, collect, and analyse electronic data
Facilitate seamless virtual hearings with advanced technology
Manage high-volume document printing, scanning, and preparation
Any individual, journalist, or organisation can submit a request, but access may be restricted for certain sensitive or classified information.
Processing times vary but generally range from 20 to 30 days, depending on the complexity of the request and agency workload.
Yes, agencies can refuse requests if the information is classified, legally protected, or if fulfilling the request would require excessive resources.
Some requests may require processing fees, especially for extensive searches, document copies, or complex redactions.
Redactions are applied to protect sensitive or exempt information. You can request a review if you believe the redactions were unnecessary.
Yes, you can appeal by requesting an internal review, applying to an external oversight body, or seeking legal advice.
