EXPERT SESSION · COMPLEX CLAIMS INVESTIGATIONS

From Data to Decision: Investigating Complex Claims Faster

Complex claims can involve thousands of documents across multiple systems. Join a senior claims leader and a forensic & eDiscovery specialist for a live claims triage, where you prioritise the evidence and decide the next investigative step.

Assess large, fragmented claims datasets quickl

Spot key documents and fraud indicators earlier

Cut review time and investigation costs

DATE

November 2026

TIME

2pm AEST

WHERE

Online

COST

Complimentary

Featured briefing

Privilege in the Age of AI

How to use AI in privilege review without putting privilege at risk.

Industry-leading technology. Independently recognised expertise.

We pair the leading platforms in eDiscovery and forensics with our own purpose-built technology, backed by certified security and quality management.

TECHNOLOGY PARTNERS & PLATFORMS

CERTIFICATIONS & AWARDS

Claims evidence is spread thin, and the clock is running.

Complex claims can involve thousands of documents across multiple systems. Early data assessment helps you identify risk sooner, focus resources where they matter and make faster, evidence-based decisions.

Claim files and correspondence

Loss reports, expert assessments and email chains that hold the claim’s real story.

Claims and policy systems

Structured data across claims platforms, policy records and payment history.

Devices and third-party data

Phones, messaging, photos and third-party records that confirm or contrad

WHAT YOU’LL TAKE AWAY

A faster path from data overload to a defensible decision

01

Rapidly assessing large, fragmented datasets

Understand what you hold across systems before you commit review spend.

02

Identifying key documents and fraud indicators

Use search, analytics and patterns to surface the documents that change the outcome.

03

Reconstructing claim timelines

Build a clear chronology of events, communications and payments.

04

Prioritising high-risk matters

Direct investigators and counsel to the claims that carry the most exposure.

05

Reducing review time and investigation costs

Narrow the data early so reviewers spend time only on what matters.

THE FORMAT

A live claims triage, and you set the priorities.

Not a lecture. The panel works through a fictionalised complex claim and the room decides what to investigate first.

Step 1

The claim

A high-value claim lands with inconsistencies and a tight deadline.

Step 2

The data

Thousands of documents across claims systems, email and devices.

Step 3

Your call

Participants prioritise the evidence and choose the next investigative step.

Step 4

The decision

The experts show where the data pointed and how it supports the claim outcome.

Duration: [60 minutes]

Recording: [Available to registrants — confirm]

CPD: [Confirm eligibility]

Your panel

Brendon Hill

Director of eDiscovery Consulting, Law In Order

Leads Law In Order’s eDiscovery consulting team, advising on defensible collection, early data assessment and review strategy for complex investigations

Murali Baddula

Chief Digital Officer, Law In Order

Leads Law In Order’s digital and technology strategy, including how AI and automation are applied securely across eDiscovery and investigations.

[Guest speaker name]

Registered Liquidator, [Firm]

[Two-line bio: appointments handled and investigation experience. Confirm guest.]

HOW LAW IN ORDER HELPS

One partner from first data pull to final determination

We work alongside claims, legal and fraud teams so you can triage faster, focus spend and make decisions you can stand behind.

Early data assessment

A rapid view of volumes, sources and hot spots so you know where to look first

Digital forensics & data collection

Forensically sound collection from devices, email, cloud and messaging, preserved for evidentiary use.

eDiscovery & analytics

Processing and hosting in RelativityOne, with search and analytics to surface fraud indicators.

Claim chronologies

Timelines that connect events, communications and payments into one clear narrat

Managed document review

Scalable, supervised review teams that flex with claim volumes and deadlines.

Dispute & court support

Court books and hearing-ready document sets if a claim proceeds to dispute.

Facing a complex claim now?

Talk to a specialist about data sources, timing and cost. No claim details needed upfront

Frequently asked questions

Who is this session for?

Insurance legal teams, in-house counsel, claims leaders, and fraud, compliance and special investigations professionals.

What is early data assessment?

A first pass over collected data to understand volumes, sources, date ranges and key themes, so you can scope review and investigation before costs escalate.

How is data kept secure?

[Summarise Law In Order’s approved security, data-residency and certification position.

Is the claim scenario real?

No. It is fictionalised and contains no policyholder or client information, so the discussion can be open and practical.

Does it count toward CPD?

[Confirm CPD eligibility and hours with the relevant professional body before publishing]

Can Law In Order help on a live claim?

Yes. Book a confidential scoping call and we’ll talk through data sources, timeframes and budget.

Less data noise. Faster, evidence based claim decisions.

Join the triage, set the priorities, and leave with a repeatable approach for your next complex claim.