Navigating Information Access Challenges

Public access to government-held information in Australia is governed by various laws, including the Freedom of Information (FOI) Act, Government Information (Public Access) Act (GIPA), and Right to Information (RTI).

As public demand for information increases, many government agencies are facing significant challenges in managing high-volume requests with existing resources.

Ensuring Compliance with FOI, RTI and GIPA Requests

At Law In Order, we support all government agencies across Australia with tools and services to handle these requests securely, efficiently, and in compliance with the relevant legislation.

End-to-end document review

Efficiently identify, tag, and categorise responsive records

Comprehensive audit trail

Ensure every action is logged and defensible

Defensible workflows

Audit-ready document production with secure chain of custody tracking

Secure digital delivery

Encrypted transmission of approved FOI/GIPA releases

Key Benefits

Accelerate processing times

Reduce backlogs and meet statutory response deadlines

Enhanced compliance

Align with FOI, GIPA, or other relevant frameworks

Improve accuracy

Minimise human error with AI-powered review tools

Increase security

Protect confidential government information from unauthorised disclosure

All in One Solution

Our Services

We also provide alternative solutions depending on your requirements in traditional print production or eHearings proceedings

FAQ Government Information (Public Access) Act (GIPA)

Government-held documents, reports, emails, records, and other information may be requested – unless they are exempt due to privacy, security, legal privilege, or other protections.

Most jurisdictions have set timeframes (e.g. 20–30 working days) for responding to requests. Extensions may apply if additional consultation or processing is required.

We offer professional document review and redaction services to support agencies in identifying and handling content that may be exempt, ensuring disclosures are compliant and appropriately managed.

Certain types of information are exempt from disclosure under FOI, RTI, and GIPA laws, including personal data, national security information, and confidential communications.

Requests involving third-party information require careful consideration of privacy and confidentiality. Agencies must consult with third parties and may need to redact sensitive information.
Non-compliance with these laws can result in penalties, including fines and legal action. Agencies must ensure they adhere to the regulations to avoid such consequences.
Balancing transparency and security is crucial. Agencies must implement robust redaction processes and maintain detailed logs for regulatory scrutiny.
Law In Order provides tools and services to help government agencies handle information access requests securely, efficiently, and in compliance with relevant legislation.

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