The Brief
A state government legal office needed to digitise thousands of sensitive legal and medical records during a relocation and digital transformation project.
Key challenges included:
- Over 12,000 document bundles (200 – 1,000 pages each).
- Mixed media formats, including medical scans and ECGs.
- Complex metadata retention (part numbers and file identifiers).
- Accurate delimitation and divider recognition in large PDFs.
- ISO 27001-aligned security and confidentiality protocols.
- Tight end-of-financial-year deadline.
Our Approach
Law In Order delivered a tailored, end-to-end solution focusing on speed, compliance, and transparency:
- On-site inspection to validate scope and complexity
- Strategic advice on timelines, workforce planning, and preparation
- Custom digitisation plan including:
- Daily throughput targets with a dedicated team of 10
- Staged delivery of 100 boxes per week
- Metadata capture aligned to client structures
- Secure chain-of-custody and file tracking throughout pickup, processing, and return
- Flexible delivery options (FTP, encrypted USB/HDD) and certified destruction services
- Monthly reporting and governance checkpoints for full visibility
Secure Outcomes
- Achieved project objectives on time and on budget
- Introduced efficiencies or future projects
- Enhanced searchability with custom file delimitation and part-number tracking
- Maintained consistent confidentiality with secure processing
- Reduced reliance on physical files, supporting digital transformation
Looking to digitise sensitive records securely and efficiently?
Law In Order is a trusted partner for government digitisation projects, delivering ISO 27001-aligned solutions that safeguard sensitive information while improving operational efficiency.
Contact our team to discuss a tailored solution for your organisation.